Refund policy

Return & Refund Policy

You have the right to return your order within 14 days without giving any reason (EU right of withdrawal).

Return Period
14 days from the day you receive your order.

Conditions
Items must be unused, in original condition, and in original packaging.

Refunds
Refunds will be issued within 7–14 days after we receive the returned item.

Return Shipping
Customers are responsible for return shipping costs unless the item is defective.

Non-returnable items

• Gift cards

• Personalized items

• Final sale items

To initiate a return, contact us at: service@tur-sac.store